1. Order Processing

We will begin processing your order within 1-2 business days after receiving it.

In some cases, such as weekends or holidays, order processing may take longer.

If your order requires additional processing time, we will notify you promptly with an estimated processing timeline.

2. Shipping Methods

We offer a range of shipping options to accommodate your needs for cost-efficiency and convenience:

UPS: Ideal for economical shipping of medium-sized items.

Truck Transportation: For larger or heavier items.

Local Transport Companies: For tailored transportation services to remote areas or special requirements, we will select the appropriate local carrier based on your specific needs.

The most suitable shipping method will be chosen based on your order’s content, delivery address, and our arrangements with partners.

3. Shipping Costs

Free Shipping: We offer free regular shipping for most orders within the United States (excluding Hawaii, Oregon, Alaska, Puerto Rico, and remote areas).

Free Duties: We cover all customs duties and taxes for orders shipping within the United States.

Remote Area Shipping: For remote locations such as Hawaii, Oregon, Alaska, Puerto Rico, and Canada, additional fees may apply. Please reach out to us for a customized shipping quote, which will depend on package size and distance.

International Shipping: We offer international shipping services. Costs and delivery times vary based on your shipping address. For a quote, please contact us at support@legendtables.com. Note that international customs duties and taxes are the responsibility of the customer. Please consult our customer service team for specific cost and time details.

  Standard Shipping:

In-Stock Products: 30-40 business days

Custom Products: 45-55 business days

Note: The lead time for custom products begins from the date you approve the start of production.

4. Order Tracking

Once your order is shipped, you will receive an email with tracking information. You can use this information to track your order and check its delivery status at any time.

5. Delivery

Your order will be delivered by a trusted shipping company. For custom products, delivery times may vary depending on product specifications and complexity.

Delivery times for remote areas may be longer. We strive to ensure your order arrives on time, but if there are any delays, please contact us immediately.

6. Damaged or Lost Goods

If your order is damaged or lost in transit, please contact us immediately. We will investigate the issue and resolve it as quickly as possible.

To protect your rights, we recommend inspecting your items upon arrival. If you find any damage, please take photos and notify us immediately.

7. Returns and Exchanges

Returns and exchanges are handled according to our Return and Exchange Policy. Please refer to the policy for detailed instructions.

8. Contact Us

If you have any questions regarding our shipping policy, don’t hesitate to contact us. We are here to assist you!